Privacy policy
xe.gr respects the privacy and personal data of each visitor. Each time you use any of the xe.gr websites or applications («www.xe.gr», «my.xe.gr», «pro2.xe.gr» και «support.xe.gr» as well as the applications for mobile phones or tablets on iOS, Android and Windows Phone - collectively referred to as xe), you commit that you have carefully read this document, which we will call for brevity "Privacy Policy", and that you have consented to it. In some cases you will be prompt to consent to "Privacy Policy" at areas of interest such as areas of personal data collection.
Below we will clearly explain the areas, processes and purpose of collecting your personal data, how we process it, how we protect it and which are your rights.
We collect your personal information only with your written consent. xe.gr does not share this information with third parties.
The areas in which your information is collected are:
Upon signing up, as a user or customer, for the use of our free of charge or paid services.
Upon subscription for receiving our newsletters or informative emails.
Upon contacting our call center for the purpose of placing an ad on xe.gr.
Upon contacting our support department (support.xe.gr or our call center) to receive assistance.
Upon requesting to entrust your property to an agent, sending CVs or requesting to assign your property or vehicle search to a professional, using the form found in the respective category.
In accordance with the Terms of Use, we will ask you to provide us with an email address for signing up, which will need to be verified.
If you wish to place an ad, we will additionally ask you to provide us with a contact phone number, which also needs to be verified in order to confirm that it belongs to you.
You will probably be asked to provide us additional details such as VAT number and address in case you request an invoice or, in case of specific listings, confirmation of your professional status. At any time you may request to have your details deleted.
Optionally, you may provide us with information such as your name, age, gender, occupation, and the area in which you live, which we will use to provide you with updates and promotions from xe.gr and/or its partners that may be of interest to you. You may request to have your information deleted at any time.
Your age will also be requested if you attempt to access sensitive adult content. In order for you to use certain map services, we will ask you to enable the location tracking service, which will allow us to obtain information about your current location. You may withdraw your consent at any time.
Finally, if you wish, you can sign up using your Facebook account. Apart from your Facebook email address, which we will receive and use in order to set up your account in our systems, we do not collect any other data from your Facebook account. Facebook will also request your confirmation for this action. You can therefore use your Facebook account to quickly connect to xe.gr.
We use them in order to be able:
to contact you by sending you automated messages regarding possible issues related to your account (e.g. ad expiration, reset your password, etc.).You will be receiving these messages as long as you have an active account with us since they are considered essential for the smooth functioning of the systems and therefore cannot be deactivated.
to send you informative messages, via email and / or sms, with offers from xe.gr and / or our partners. We also use them to send you news, product updates or topics of your interest. You may opt out of receiving these messages at any time.
to send you Notification Alerts that you have activated yourself and that relate to searches you have saved and are of interest to you. The information we keep about your saved searches is the filters you have selected. You can change their frequency or stop receiving them whenever you wish.
The Company may use cookies to facilitate and operate xe.gr services through xe.gr.
Cookies are small text files containing information that are stored by a website's server on a visitor's/user's terminal device (computer, mobile phone, etc.) while they are browsing the website. The website retrieves this information on each visit in order to provide related services.
Under current legislation (art. 4(5) of the Law 3471/2006), the storage of or access to information stored on the user's terminal equipment is only permitted if the user has given his or her consent after being provided with clear and comprehensive information. Cookies that are considered technically necessary for the realization of the connection to the website or for the provision of the Internet service do not require the user's consent.
Cookies may be set by the provider of the website visited by the user (first party cookies) or by others through the provider of the website visited by the user (third party cookies).
Such cookies are necessary for the proper and effective operation of our website. Without these cookies, we cannot provide the services you have requested, such as activation, login, management and smooth operation of your personal account, adding items to your shopping cart, logging in or filling out forms. The use of mandatory cookies does not require the consent of the visitor/user. You can set your browser to refuse cookies or to notify you when cookies are set, but this may prevent some of our features from working. These cookies do not have any personal identification information.
Such cookies are used to obtain statistical data about the traffic on our website for the sole purpose of improving its performance and content, provided that the visitor/user has already consented. They help us to find out which pages are more or less popular, to see how visitors move around the site and whether they have clicked on a link. This allows us to understand what we are doing right and where we can improve, and to ensure that pages work as they should and are displayed correctly. The information collected includes, for example, the web browser and operating system used, the domain name of the site previously visited, the number of visits, the average time spent on the site, and the pages viewed. All information gathered through these cookies is aggregated and completely anonymous. If you choose to disable these cookies, we will not know when you visited our site and we will not be able to monitor its performance and improve your experience. We use Google services for this purpose.
Such cookies allow the website to provide improved functionality and personalization by storing your preferences, provided the visitor/user has already consented. They may be set by us or by third parties whose services are added to our sites. The information collected by such cookies may be anonymous and cannot track your browsing activity on other websites. If you choose to disable these cookies, some or all of the above services may not function properly.
You can manage website cookies in your browser settings and you can change your settings to accept, decline or delete cookies at any time. If you change your settings, certain functions and features may not function as they should for your use of the Company's services.
If you would like to learn more about cookies, please visit the following websites for detailed information about the types of cookies, their use, and how you can manage your cookie preferences:
http://www.cookiepedia.co.uk/index.php?title=How_to_Manage_Cookies or
http://www.aboutcookies.org/
Click below for detailed information on how to disable and delete cookies in the most common browsers used:
Mozilla Firefox®
Google Chrome™
Safari®
For any information about our use of cookies you can contact help@xe.gr.
The xe.gr website may contain links to external websites. We do not assume any responsibility for the content or services provided by these websites. The accessibility and the security of these linked websites is not guaranteed. Any issues or concerns related to these websites should be addressed directly with the respective owners. We do not endorse or adopt the content or services of linked websites, and the respective owners are solely responsible for any problems arising from your visit to those websites.
For purposes such as advertisement delivery and effectiveness verification, xe.gr collaborates with advertising-related companies, including Google and others. These companies may link user-related information, including but not limited to email addresses, phone numbers, cookies, and other necessary information shared with them, to identify users. They may also identify users of xe.gr services who are common to the services provided by these advertising affiliates.
As a result, these advertising affiliates may determine users who have commonalities with users of the xe.gr service. Data from the "Sign in with Google" feature is not used for ads or other non-security purposes.
You can also learn more about the targeted advertising that we do through our third-party advertising partners (such as Google’s How Google Uses Information from Sites or Apps that Use Our Services) or by interacting with them through digital advertising self-regulatory initiatives available in the European Union (Your Online Choices)
If you choose to log in or sign up for xe.gr using a third-party service, such as Google, an account will be created on xe.gr using the same email address associated with your third-party account. By agreeing to provide this information, xe.gr and Google will authenticate you and redirect you to xe.gr. When logging in with your Google account, Google will use cookies for authentication as a Google user.
By accessing xe.gr through your Google account, you understand that certain Personal Data will be shared by Google to authenticate your access securely. If you no longer wish to share data with xe.gr from your Google account, you can adjust your Google account settings. The information shared from Google to xe.gr will be considered xe.gr account information for the purposes of your use of xe.gr.
You have the ability to disable the connection between your Google account and your xe.gr account at any time by accessing your privacy settings on your Google account. Google may also request your permission to share additional details with xe.gr, such as your name, profile picture, public profile information, and email address. Once you grant permission, this information will be shared with xe.gr and used to provide services to you, including populating your xe.gr Profile. The shared information will remain associated with your xe.gr Profile until you modify or delete it.
The xe.gr website may provide links to third-party services or products. Please note that when you choose to use these external services or products, you are engaging directly with the respective third-party service providers. The Company is not a party to the agreement between you and the third-party service provider. You agree to fully indemnify and defend xe.gr from any claim arising from your use of services or products provided by third-party services.
Third-Party APIs
The xe.gr website may include information provided by third-party APIs, which are subject to additional terms and conditions imposed by each respective third party. For example, the Website may include features and content from Google Maps, which are subject to the current versions of Google's Privacy Policy.
We keep records of your saved searches, your favorite or hidden listings, and your personal notes. All data linked to your account are only visible by you and only when you are logged in. You can edit or permanently delete them.
We may ask you to voluntarily participate in surveys to help us improve our services. Your participation in these may be associated with a prize.
In the event that xe.gr works with third parties to conduct a contest, there will be clear terms and conditions regarding the use of the information you provide to us, which you will be asked to consent to before participating.
We keep a record of your transactions as required by current legislation.
We keep the history of communication related to assistance provided through support.xe.gr. The platform we use is crisp (crisp.chat). Our goal is:
To provide you with the best service, as we have a complete picture of the problem you are facing, every time you contact us.
To identify common problems among users/customers for the most efficient and quickest solution.
To update the database of questions and answers to help other users with similar problems.
We are able to be aware of information such as your IP address, the software you use, your login device and which navigation path you follow on our websites or applications. To achieve this we use various technologies, e.g. by using cookies or through third party platforms. These third-party platforms include but are not limited to Google.
We use this information in order to:
To help us improve our services by designing the best browsing experience based on how you use the site.
To provide you with appropriate commercial communications from xe.gr and/or its partners that are relevant to how you use the service.
The content of your ad.
The phone and contact email that will accompany your published ad (if you choose to do so). These details must be verified to confirm they belong to you.
The above information will be published on the website, mobile apps and/or, if you choose, on partner websites. In each case, you may select which of the above media your information will be published in, and you may request to have your information removed at any time.
By filling out a form of interest for ads listed on xe.gr, your contact information is shared with the advertiser.
In addition, and with regard to job advertisements, if you choose to attach your CV to the form of interest sent, it will also be sent to the respective advertiser.
Finally, the respective information is shared when you submit a property entrustment request, or when you entrust your search for a property or vehicle to a professional.
xe.gr sends you messages that are exclusively related to your account. These messages may concern the recovery of your password in order to keep having access to the services of xe.gr or information about subscription expiration, etc.
You cannot stop receiving these messages unless you deactivate or delete your account.
xe.gr will send you messages which you have requested to receive based on your personal search criteria as you have defined them. You can opt out of receiving these messages individually or in their entirety.
You can stop receiving them:
By logging in to my.xe.gr > My searches
By logging in to my.xe.gr > My account > Communication settings > Notifications
Via support.xe.gr.
Opting out of notifications does not mean that you will stop receiving marketing messages or system messages relating to your account (see Section 9).
xe.gr will ask for your permission to send you marketing messages on various topics of interest, offers, competitions on its behalf and/or on behalf of its partners, without providing them with this data for their own use. You can opt-out and stop receiving these messages at any time.
You can opt-out:
By logging into my.xe.gr > My account > Communication settings > Updates
By following the instructions included in the respective message (unsubscribe link in the email newsletters).
By contacting support.xe.gr, requesting to be removed from the respective e-mail newsletter mailing list.
Opting out from receiving marketing messages does not mean that you will stop receiving system messages or notifications you have opted to receive (see paragraph 8).
During your visit on xe.gr, advertising banners from our partner advertising networks (e.g. Google) or other third parties might be displayed to you.
These banners may be associated with information that we have cached in your browser, using cookies, during your visit to xe.gr. This information may relate to, for example, which sections you visited, a previous search, etc.
If you do not wish to have your experience interrupted by advertising messages, xe.gr offers you the possibility to sign in to an environment without displaying advertising banners by paying a monthly fee.
We keep your data in our database for as long as you have an active account with us and as long as it is required to provide you with services, such as contacting support.xe.gr.
We will need to keep some of the information you have linked to your account, such as phone numbers or emails, even after you have deleted them for security or other legal reasons. To permanently remove these details from your account, please contact support.xe.gr.
Your data is stored in safe computing environments that follow all modern security protocols.
No credit card information is saved in any way.
xe.gr reserves the right to use data linked to your account (e.g. ads) for statistical, research, or advertising purposes in a way that does not permit the identification or disclosure of the person to whom they relate.
After being de-identified from natural persons, the data may be processed by third parties for the aforementioned purposes.
xe.gr assumes responsibility for storing, maintaining, and protecting your personal data in accordance with the provisions of Law 2472/1997 and Law 3471/2006, as applicable, as well as the new European General Data Protection Regulation (EU) 2016/679 and Directive 95/46/EC on the protection of personal data.
xe.gr also guarantees its partners' compliance with the correct use of your personal data and commits not to store or process them after a request for deletion, unless this is prohibited by applicable law.
xe.gr is not responsible for any account name or password disclosed by the User. If you disclose your password to someone else (such as a family member, your employer, or a website), they will have access to your account and personal information. The security of your account depends on keeping your account password confidential. Enabling 2-step verification (2FA) is recommended and will help you further protect your account.
You reserve the right to be informed about your personal data.
Upon your request to support.xe.gr, we will provide you with information about the personal data we hold about you.
You have the right to edit your personal data (correction, completion). You can do this by logging into my.xe.gr > My Account or by sending us a request via support.xe.gr.
You have the right to request the deletion of your personal data by sending a request to support.xe.gr. Please note that we are obliged to keep some of your personal data for a certain period of time because this data is required to fulfill our contractual obligations towards you or because of legal requirements.
You have the right to withdraw your consent to receive updates by logging into my.xe.gr > My Account > Contact Preferences or by sending a request to be removed from the marketing contact list to support.xe.gr.
xe.gr reserves the right to amend this Agreement at its sole discretion. In the event of any amendments, it will post the date of the amendment or revision in this statement. The updated Privacy Policy will be effective as of that date. We encourage you to check this policy periodically for updates. This statement was last updated on 5/24/2018.
Data Protection Officer-DPO for issues related to the processing of your personal data is Nikolaos Goulis, email: n.goulis@xe.gr
If you have any questions, comments or complaints regarding the processing or protection of your personal data by us, or if you wish to amend or exercise any of your rights, please contact us here.
Below we will clearly explain the areas, processes and purpose of collecting your personal data, how we process it, how we protect it and which are your rights.
1. Where we collect your data
We collect your personal information only with your written consent. xe.gr does not share this information with third parties.
The areas in which your information is collected are:
Upon signing up, as a user or customer, for the use of our free of charge or paid services.
Upon subscription for receiving our newsletters or informative emails.
Upon contacting our call center for the purpose of placing an ad on xe.gr.
Upon contacting our support department (support.xe.gr or our call center) to receive assistance.
Upon requesting to entrust your property to an agent, sending CVs or requesting to assign your property or vehicle search to a professional, using the form found in the respective category.
2. Which data you provide us with
In accordance with the Terms of Use, we will ask you to provide us with an email address for signing up, which will need to be verified.
If you wish to place an ad, we will additionally ask you to provide us with a contact phone number, which also needs to be verified in order to confirm that it belongs to you.
You will probably be asked to provide us additional details such as VAT number and address in case you request an invoice or, in case of specific listings, confirmation of your professional status. At any time you may request to have your details deleted.
Optionally, you may provide us with information such as your name, age, gender, occupation, and the area in which you live, which we will use to provide you with updates and promotions from xe.gr and/or its partners that may be of interest to you. You may request to have your information deleted at any time.
Your age will also be requested if you attempt to access sensitive adult content. In order for you to use certain map services, we will ask you to enable the location tracking service, which will allow us to obtain information about your current location. You may withdraw your consent at any time.
Finally, if you wish, you can sign up using your Facebook account. Apart from your Facebook email address, which we will receive and use in order to set up your account in our systems, we do not collect any other data from your Facebook account. Facebook will also request your confirmation for this action. You can therefore use your Facebook account to quickly connect to xe.gr.
3. How we use your data
We use them in order to be able:
to contact you by sending you automated messages regarding possible issues related to your account (e.g. ad expiration, reset your password, etc.).You will be receiving these messages as long as you have an active account with us since they are considered essential for the smooth functioning of the systems and therefore cannot be deactivated.
to send you informative messages, via email and / or sms, with offers from xe.gr and / or our partners. We also use them to send you news, product updates or topics of your interest. You may opt out of receiving these messages at any time.
to send you Notification Alerts that you have activated yourself and that relate to searches you have saved and are of interest to you. The information we keep about your saved searches is the filters you have selected. You can change their frequency or stop receiving them whenever you wish.
4. Cookies
The Company may use cookies to facilitate and operate xe.gr services through xe.gr.
What are cookies?
Cookies are small text files containing information that are stored by a website's server on a visitor's/user's terminal device (computer, mobile phone, etc.) while they are browsing the website. The website retrieves this information on each visit in order to provide related services.
Under current legislation (art. 4(5) of the Law 3471/2006), the storage of or access to information stored on the user's terminal equipment is only permitted if the user has given his or her consent after being provided with clear and comprehensive information. Cookies that are considered technically necessary for the realization of the connection to the website or for the provision of the Internet service do not require the user's consent.
Cookies may be set by the provider of the website visited by the user (first party cookies) or by others through the provider of the website visited by the user (third party cookies).
Types of cookies
Necessary cookies
Such cookies are necessary for the proper and effective operation of our website. Without these cookies, we cannot provide the services you have requested, such as activation, login, management and smooth operation of your personal account, adding items to your shopping cart, logging in or filling out forms. The use of mandatory cookies does not require the consent of the visitor/user. You can set your browser to refuse cookies or to notify you when cookies are set, but this may prevent some of our features from working. These cookies do not have any personal identification information.
| Created by | Cookie | Description |
|---|---|---|
| xe.gr | XE_cookie | Essential for the functionality of xe.gr |
| xe.gr | SID | Used to create user’s session |
| xe.gr | automoto_comparison_list | Keeping automoto item (ad) ids in the cookie for comparison tool |
| xe.gr | showPhones | Before ages we used to restrict users from seeing phone numbers by default. Users had to send an SMS and get a pin to enter in website to unlock phone numbers |
| xe.gr | property_preferences | Keeps if user has open or close comparison panel and calculate panel styles |
| xe.gr | property_comparison_list | Keeping property item (ad) ids in the cookie for comparison tool |
| xe.gr | xe_preferences | Keeping if a user has open or close comparison panel |
| xe.gr | xe_comparison_list | Keeping marketplace item (ad) ids in the cookie for comparison tool |
| xe.gr | xeReferer | We set it when a user clicks to get a premium subscription and it seems we use them in Xe and maybe in My. We store inside the referer url |
| my.xe.gr | is_informed_for_notifications | When a user saves a search from www.xe.gr/my-saved-searches.html through the last saved search notification banner, it shows a popup. |
| xe.gr | isHidden + id | cookie that shows if an ad is hidden |
| xe.gr | rodeosession | Session of the user |
| xe.gr | xe-data-events-user-id | cookie that anonymously tracks visitors in our events |
| xe.gr | XERemLog | is created when you login and it's used to create \rodeo_session |
| pro2.xe.gr | XE_NEW_DEVICE_LOGIN | To support a notification each time the user logins from a different device |
| my.xe.gr | Contact_optin | Use to store user phone when you verify a phone number for your profile |
| my.xe.gr | JSESSIONID | User's session |
| my.xe.gr | pushStatus | Save user preference for web push notifications |
| my.xe.gr | pushToggleStatus | Save button state for web push notifications in /app/static/my-notifications |
| my.xe.gr | uid | userID |
| my.xe.gr | sessionid | ID of the session |
| my.xe.gr | public | Show info for reduced prices in a tooltip |
| my.xe.gr | existingToken | Stores token key for web push notifications |
| pro2.xe.gr | userOS | Use to store user OS (for 2FA) needed for the info in notification email of 2fa activation |
| pro2.xe.gr | _XETemp2FA | Holds user info for 2FA like username & phoneNumbers |
| pro2.xe.gr | 2fa | If user has activated 2FA |
| pro2.xe.gr | keepMe | Set the “remind me” feature on login form |
| pro2.xe.gr | amplifyinvalidAds | Holds validation information for ads on the Grid (e.g if an ad in invalid due to the lack of proper geo info) |
| pro2.xe.gr | XE_TRUSTED_CLIENT | Used in 2FA to store a user as secure |
| pro2.xe.gr | XE_NEW_DEVICE_LOGIN | Used in 2FA to identify a new device login |
| rc::e | This cookie is used to distinguish between humans and bots. | |
| Newrelic | events/1/# | Used to monitor website performance for statistical purposes related to technical performance |
| AWS Load Balancer | AWSALBCORS | Sticky session feature (also known as session affinity) to enable the load balancer to bind a user's session to a specific target. This ensures that all requests from the user during the session are sent to the same target |
| AWS Load Balancer | AWSALB | Sticky session feature (also known as session affinity) to enable the load balancer to bind a user's session to a specific target. This ensures that all requests from the user during the session are sent to the same target |
Traffic measurement - performance cookies:
Such cookies are used to obtain statistical data about the traffic on our website for the sole purpose of improving its performance and content, provided that the visitor/user has already consented. They help us to find out which pages are more or less popular, to see how visitors move around the site and whether they have clicked on a link. This allows us to understand what we are doing right and where we can improve, and to ensure that pages work as they should and are displayed correctly. The information collected includes, for example, the web browser and operating system used, the domain name of the site previously visited, the number of visits, the average time spent on the site, and the pages viewed. All information gathered through these cookies is aggregated and completely anonymous. If you choose to disable these cookies, we will not know when you visited our site and we will not be able to monitor its performance and improve your experience. We use Google services for this purpose.
| Created by | Cookie | Description |
|---|---|---|
| my.xe.gr | exitIntentFlag | This cookie is used to record the user's intention to leave the page. It also tracks the user's page views. Collects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. |
| my.xe.gr | first_time | This is used in thank you page. We don't want to write events multiple times (eg when a user refresh) We are calling tracking events in GA, Facebook Pixel only once using this localstorage item. |
| my.xe.gr | gtmSendCheckout | Does a datalayer push to GA with product info on purchase page (productID, productName, quantity, price) |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | |
| Google Analytics | _gat | Used by Google Analytics to throttle request rate |
| Google Ads | gclau | first party cookie for "Conversion Linker" functionality - it takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page. |
| Google Analytics | _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| Google Analytics | _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| Google Analytics | ga# | Registers a unique ID that is used to store and count pageviews. |
| Google Analytics | utma | Keep track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. |
| Google Analytics | utmb | The B and C cookies are brothers, working together to calculate how long a visit takes. |
| Google Analytics | utmc | The B and C cookies are brothers, working together to calculate how long a visit takes. |
| Google Analytics | utmz | Keep track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. |
| Google Adwords | gads | Used to register what ads have been displayed to the user. |
Personalization cookies:
Such cookies allow the website to provide improved functionality and personalization by storing your preferences, provided the visitor/user has already consented. They may be set by us or by third parties whose services are added to our sites. The information collected by such cookies may be anonymous and cannot track your browsing activity on other websites. If you choose to disable these cookies, some or all of the above services may not function properly.
| Created by | Cookie | Description |
|---|---|---|
| Doubleclick.net | test_cookie | Used to check if the user's browser supports cookies. |
| xe.gr | pushStatus | Web Push Configuration: pushStatus cookie from my.xe informing for the correct push status of the browser |
| xe.gr | automoto_latest_search | Stores the latest search |
| xe.gr | automoto_prefs | Comparison pane: Calc the proper dimensions for the #lp_items pane |
| xe.gr | automoto_paging | Paging dropdown: The "number of ads per page" links set a cookie to be parsed by the system (Perl backend) |
| xe.gr | automoto_contactSeller | Write a cookie to remember that the client has already contacted the seller |
| xe.gr | property_contactSeller | Keeping if a user has contact owner of a property ad |
| xe.gr | property_paging | Paging dropdown: The "number of ads per page" links set a cookie to be parsed by the system (Perl backend) |
| xe.gr | xe_contactSeller | Keeping if a user has contact owner of a marketplace ad |
| xe.gr | xe_last_search | Is added by PERL after each search. Not sure where it is used (Rodeo doesn't do something with it) |
| xe.gr | xe_paging | Paging dropdown: The "number of ads per page" links set a cookie to be parsed by the system (Perl backend) |
| xe.gr | nonactive_openBudgetCalculator | We use it in the old property homepage, in a user budget calculator |
| xe.gr | searchBarStatus | cookie for the old xe homepage search bar widget |
| xe.gr | openInteractiveMap | When user connected to my.xe through the Open Interactive Map CTA (old homepage map by powerbi with costs per area) |
| xe.gr | returnToBudget | Set a cookie when the user connected to my.xe.gr through the Calculate Budget CTA. If cookie exists open Budget Calculator |
| xe.gr | property_last_search | Stores the latest search |
| xe.gr | last_search | Stores the latest search in marketplace |
| xe.gr | property-transaction-icon | Used to store values for property search in searches widget |
| xe.gr | property-transaction-id | Used to store values for property search in searches widget |
| xe.gr | property-transaction-value | Used to store values for property search in searches widget |
| xe.gr | property-type-icon | Used to store values for property search in searches widget |
| xe.gr | property-type-id | Used to store values for property search in searches widget |
| xe.gr | property-type-value | Used to store values for property search in searches widget |
| xe.gr | selectedArea | Used to store values for property search in searches widget |
You can manage website cookies in your browser settings and you can change your settings to accept, decline or delete cookies at any time. If you change your settings, certain functions and features may not function as they should for your use of the Company's services.
If you would like to learn more about cookies, please visit the following websites for detailed information about the types of cookies, their use, and how you can manage your cookie preferences:
http://www.cookiepedia.co.uk/index.php?title=How_to_Manage_Cookies or
http://www.aboutcookies.org/
Click below for detailed information on how to disable and delete cookies in the most common browsers used:
Mozilla Firefox®
Google Chrome™
Safari®
For any information about our use of cookies you can contact help@xe.gr.
Links to Other Sites
The xe.gr website may contain links to external websites. We do not assume any responsibility for the content or services provided by these websites. The accessibility and the security of these linked websites is not guaranteed. Any issues or concerns related to these websites should be addressed directly with the respective owners. We do not endorse or adopt the content or services of linked websites, and the respective owners are solely responsible for any problems arising from your visit to those websites.
Sharing Personal Data for Advertisement Purposes
For purposes such as advertisement delivery and effectiveness verification, xe.gr collaborates with advertising-related companies, including Google and others. These companies may link user-related information, including but not limited to email addresses, phone numbers, cookies, and other necessary information shared with them, to identify users. They may also identify users of xe.gr services who are common to the services provided by these advertising affiliates.
As a result, these advertising affiliates may determine users who have commonalities with users of the xe.gr service. Data from the "Sign in with Google" feature is not used for ads or other non-security purposes.
You can also learn more about the targeted advertising that we do through our third-party advertising partners (such as Google’s How Google Uses Information from Sites or Apps that Use Our Services) or by interacting with them through digital advertising self-regulatory initiatives available in the European Union (Your Online Choices)
Logging from Third-Party Websites
If you choose to log in or sign up for xe.gr using a third-party service, such as Google, an account will be created on xe.gr using the same email address associated with your third-party account. By agreeing to provide this information, xe.gr and Google will authenticate you and redirect you to xe.gr. When logging in with your Google account, Google will use cookies for authentication as a Google user.
By accessing xe.gr through your Google account, you understand that certain Personal Data will be shared by Google to authenticate your access securely. If you no longer wish to share data with xe.gr from your Google account, you can adjust your Google account settings. The information shared from Google to xe.gr will be considered xe.gr account information for the purposes of your use of xe.gr.
You have the ability to disable the connection between your Google account and your xe.gr account at any time by accessing your privacy settings on your Google account. Google may also request your permission to share additional details with xe.gr, such as your name, profile picture, public profile information, and email address. Once you grant permission, this information will be shared with xe.gr and used to provide services to you, including populating your xe.gr Profile. The shared information will remain associated with your xe.gr Profile until you modify or delete it.
Third-Party Services
The xe.gr website may provide links to third-party services or products. Please note that when you choose to use these external services or products, you are engaging directly with the respective third-party service providers. The Company is not a party to the agreement between you and the third-party service provider. You agree to fully indemnify and defend xe.gr from any claim arising from your use of services or products provided by third-party services.
Third-Party APIs
The xe.gr website may include information provided by third-party APIs, which are subject to additional terms and conditions imposed by each respective third party. For example, the Website may include features and content from Google Maps, which are subject to the current versions of Google's Privacy Policy.
5. Other data linked to your account.
Saved searches, Notes and Saved Ad Lists
We keep records of your saved searches, your favorite or hidden listings, and your personal notes. All data linked to your account are only visible by you and only when you are logged in. You can edit or permanently delete them.
Questionnaires / Competitions
We may ask you to voluntarily participate in surveys to help us improve our services. Your participation in these may be associated with a prize.
In the event that xe.gr works with third parties to conduct a contest, there will be clear terms and conditions regarding the use of the information you provide to us, which you will be asked to consent to before participating.
Transactions
We keep a record of your transactions as required by current legislation.
Assistance
We keep the history of communication related to assistance provided through support.xe.gr. The platform we use is crisp (crisp.chat). Our goal is:
To provide you with the best service, as we have a complete picture of the problem you are facing, every time you contact us.
To identify common problems among users/customers for the most efficient and quickest solution.
To update the database of questions and answers to help other users with similar problems.
Device/connection details
We are able to be aware of information such as your IP address, the software you use, your login device and which navigation path you follow on our websites or applications. To achieve this we use various technologies, e.g. by using cookies or through third party platforms. These third-party platforms include but are not limited to Google.
We use this information in order to:
To help us improve our services by designing the best browsing experience based on how you use the site.
To provide you with appropriate commercial communications from xe.gr and/or its partners that are relevant to how you use the service.
6. Data that you choose to display on xe.gr
The content of your ad.
The phone and contact email that will accompany your published ad (if you choose to do so). These details must be verified to confirm they belong to you.
The above information will be published on the website, mobile apps and/or, if you choose, on partner websites. In each case, you may select which of the above media your information will be published in, and you may request to have your information removed at any time.
7. Information you choose to forward to third parties through the xe.gr platform
By filling out a form of interest for ads listed on xe.gr, your contact information is shared with the advertiser.
In addition, and with regard to job advertisements, if you choose to attach your CV to the form of interest sent, it will also be sent to the respective advertiser.
Finally, the respective information is shared when you submit a property entrustment request, or when you entrust your search for a property or vehicle to a professional.
8. System messages
xe.gr sends you messages that are exclusively related to your account. These messages may concern the recovery of your password in order to keep having access to the services of xe.gr or information about subscription expiration, etc.
You cannot stop receiving these messages unless you deactivate or delete your account.
9. Notifications
xe.gr will send you messages which you have requested to receive based on your personal search criteria as you have defined them. You can opt out of receiving these messages individually or in their entirety.
You can stop receiving them:
By logging in to my.xe.gr > My searches
By logging in to my.xe.gr > My account > Communication settings > Notifications
Via support.xe.gr.
Opting out of notifications does not mean that you will stop receiving marketing messages or system messages relating to your account (see Section 9).
10. Marketing messages / Updates
xe.gr will ask for your permission to send you marketing messages on various topics of interest, offers, competitions on its behalf and/or on behalf of its partners, without providing them with this data for their own use. You can opt-out and stop receiving these messages at any time.
You can opt-out:
By logging into my.xe.gr > My account > Communication settings > Updates
By following the instructions included in the respective message (unsubscribe link in the email newsletters).
By contacting support.xe.gr, requesting to be removed from the respective e-mail newsletter mailing list.
Opting out from receiving marketing messages does not mean that you will stop receiving system messages or notifications you have opted to receive (see paragraph 8).
11. Advertisement
During your visit on xe.gr, advertising banners from our partner advertising networks (e.g. Google) or other third parties might be displayed to you.
These banners may be associated with information that we have cached in your browser, using cookies, during your visit to xe.gr. This information may relate to, for example, which sections you visited, a previous search, etc.
If you do not wish to have your experience interrupted by advertising messages, xe.gr offers you the possibility to sign in to an environment without displaying advertising banners by paying a monthly fee.
12. Data Storage
We keep your data in our database for as long as you have an active account with us and as long as it is required to provide you with services, such as contacting support.xe.gr.
We will need to keep some of the information you have linked to your account, such as phone numbers or emails, even after you have deleted them for security or other legal reasons. To permanently remove these details from your account, please contact support.xe.gr.
13. Where do we store your data?
Your data is stored in safe computing environments that follow all modern security protocols.
No credit card information is saved in any way.
14. Data Processing
xe.gr reserves the right to use data linked to your account (e.g. ads) for statistical, research, or advertising purposes in a way that does not permit the identification or disclosure of the person to whom they relate.
After being de-identified from natural persons, the data may be processed by third parties for the aforementioned purposes.
15. Safety
xe.gr assumes responsibility for storing, maintaining, and protecting your personal data in accordance with the provisions of Law 2472/1997 and Law 3471/2006, as applicable, as well as the new European General Data Protection Regulation (EU) 2016/679 and Directive 95/46/EC on the protection of personal data.
xe.gr also guarantees its partners' compliance with the correct use of your personal data and commits not to store or process them after a request for deletion, unless this is prohibited by applicable law.
xe.gr is not responsible for any account name or password disclosed by the User. If you disclose your password to someone else (such as a family member, your employer, or a website), they will have access to your account and personal information. The security of your account depends on keeping your account password confidential. Enabling 2-step verification (2FA) is recommended and will help you further protect your account.
16. Your rights
You reserve the right to be informed about your personal data.
Upon your request to support.xe.gr, we will provide you with information about the personal data we hold about you.
You have the right to edit your personal data (correction, completion). You can do this by logging into my.xe.gr > My Account or by sending us a request via support.xe.gr.
You have the right to request the deletion of your personal data by sending a request to support.xe.gr. Please note that we are obliged to keep some of your personal data for a certain period of time because this data is required to fulfill our contractual obligations towards you or because of legal requirements.
You have the right to withdraw your consent to receive updates by logging into my.xe.gr > My Account > Contact Preferences or by sending a request to be removed from the marketing contact list to support.xe.gr.
17. Privacy Policy Revisions
xe.gr reserves the right to amend this Agreement at its sole discretion. In the event of any amendments, it will post the date of the amendment or revision in this statement. The updated Privacy Policy will be effective as of that date. We encourage you to check this policy periodically for updates. This statement was last updated on 5/24/2018.
18. Contact
Data Protection Officer-DPO for issues related to the processing of your personal data is Nikolaos Goulis, email: n.goulis@xe.gr
If you have any questions, comments or complaints regarding the processing or protection of your personal data by us, or if you wish to amend or exercise any of your rights, please contact us here.
Updated on: 26/03/2024
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